General

Empathy

“Empathy, empathy, empathy,” has long been one of my father’s favorite refrains. It makes clear that he feels that empathy is somehow foundational to human life. Mary Lou Casey put it this way: “What most people really need is a good listening to.” I think of empathy is the capacity to really see another person, …

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The Last Straw

The day I decided to pull the trigger and found this company, I was skimming through a hospital report for one of my patients. It was not until the fourth page that there was any mention of why the patient went to the hospital. The document may have been in the computer, but it was …

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Tea, Earl Grey, hot

“Tea, Earl Grey, hot.” — Captain Jean-Luc Picard, Star Trek: The Next Generation For those of you who are not familiar with the TV series Star Trek: The Next Generation, Jean-Luc Picard was the commander of a star ship called Enterprise about 400 years in the future. The above quote was among his signature lines, …

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